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Frequently Asked Questions

We are here to help you

Frequently Asked Questions

We are here to help you

QuestionsFAQs

Please check My Account page.

You can contact us on zain@bfab.com within 28 days of purchase. For more information and our full returns & refund policy, please see Returns & Refunds Page.

You can return your item to our nearest stores or email zain@bfab.com within 28 days of purchase. For more information on how to make a return, please see our Returns & Refunds Page.

If you’ve been unable to find a solution on our help pages and need further assistance, please e-mail us at zain@bfab.com (please be aware that our typical response times are between 24-72 hours depending on our volumes).

Find our brand’s local store with our Store Locator.